Terms of Service | Steam Clean Man

Effective Date: 01/01/2025

Welcome to Steam Clean Man (“Company,” “we,” “our,” or “us”). By using our website steamcleanman.com, booking an appointment, or requesting our services, you agree to the following Terms of Service.

1. Services Provided

Steam Clean Man offers mobile steam-cleaning services for residential and vehicle upholstery, fabric surfaces, and other items as described on our site.
Service availability may vary based on location and scheduling.

2. Appointments & Scheduling

When you book an appointment through our website, you agree to provide accurate information including your name, email, phone number, and preferred date.
We will contact you via phone, text, or email to confirm the appointment time.

Appointments are not considered confirmed until you receive a confirmation message.

3. Cancellations & Rescheduling

We understand plans change.
Please notify us as soon as possible if you need to cancel or reschedule.

Excessive last-minute cancellations may result in refusal of future service.

4. Customer Responsibilities

To ensure a successful cleaning, you agree to:

Give our technician safe access to the area or vehicle
Remove fragile items from the cleaning area
Inform us of stains, odors, or issues ahead of time when possible

We are not responsible for damage caused by unstable furniture, loose fabric, or pre-existing conditions.

5. Results Disclaimer

Steam cleaning results vary depending on:
• Age of stains
• Type of fabric
• Severity of odors
• Previous cleaning attempts

We cannot guarantee complete removal of all stains or smells.

6. Payments

Payment is due at the time of service.
Accepted payment types may include cash, credit/debit, Cash App, or other listed methods.

Refunds are issued only in cases of service not rendered.

7. Limitation of Liability

To the fullest extent permitted by law, Steam Clean Man is not liable for:

Losses resulting from your misuse of the service
Damages caused by furniture defects, fragile materials, or undisclosed issues
Any indirect, incidental, or consequential damages

Our total liability will not exceed the amount paid for the specific service.

8. Changes to Terms

We may update these Terms of Service at any time.
Any changes will be posted on this page with a new effective date.

9. Contact Information

For questions about these terms, contact us at:
steamcleanman@gmail.com